Projects UniBE Life

Improving internal communication structures

Goal: As part of the “Fit for Future” program and the UniBE Life action area, the Rectorate of the University of Bern has launched a project aimed at improving internal communication within the university. The aim is to optimize the flow of information between the central administrative units and employees down to faculty and center level. The communication structures within the faculties and centers are not addressed in this project.

Findings: The exchange between managers, especially executive board members with all university employees, is neither overarchingly organised nor known. There is also a lack of feedback channels and expertise in dealing with feedback; managers in particular should be obliged to collect feedback.

Review and outcomes:

• From 2026 onwards, the concept for screens and notice boards in H4 and in some other UniBE buildings will be implemented.
• An inventory of physical communication locations (notice boards, screens and social meeting places, such as coffee corners) was carried out.
•  Workshops, surveys and interviews were conducted in 2025.

Next steps: A further survey will be conducted by the end of this year to assess the need for an employee intranet and the customisation of the UniBE web portal will be examined. Communication skills in the central administration are to be professionalised by expanding the range of training courses on offer. In the future, there will be an opt-out option for newsletters.

Status: January 2026